Terms of service

SerenTech Enterprises Terms of Service

Effective Date: 16th March 2025

Welcome to SerenTech Enterprises. By accessing or using our website (serentechenterprises.com) and purchasing our products, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please refrain from using our services.

1. General Terms

1.1 SerenTech Enterprises reserves the right to update, modify, or discontinue any part of our services or policies at any time without prior notice. 1.2 Your continued use of our website signifies your acceptance of any changes made to these Terms of Service.

2. Orders & Payments

2.1 All orders placed through our website are subject to availability and acceptance. 2.2 Payments must be made in full at the time of purchase. We accept various payment methods as displayed on our checkout page. 2.3 We reserve the right to cancel or refuse any order at our discretion.

3. Shipping & Delivery

3.1 Orders are processed as per the estimated delivery times provided at checkout. 3.2 SerenTech Enterprises is not responsible for delays caused by courier services, customs, or other unforeseen circumstances. 3.3 Customers are responsible for providing accurate shipping details. We are not liable for items lost due to incorrect addresses provided.

4. Returns & Refunds

4.1 Due to the print-on-demand nature of our products, we do not offer refunds or exchanges for unwanted items or incorrect sizing. 4.2 In the case of manufacturing defects or products damaged during transit, customers must report issues within 7 days of delivery by emailing info@theserengroup.com with order details and supporting evidence. 4.3 We will assess claims and may offer a replacement or refund where applicable.

5. Intellectual Property

5.1 All content, including logos, images, text, and product designs, are the property of SerenTech Enterprises and may not be used without permission. 5.2 Unauthorized use of our intellectual property may result in legal action.

6. Limitation of Liability

6.1 SerenTech Enterprises is not responsible for indirect, incidental, or consequential damages arising from the use of our products or website. 6.2 Our liability is limited to the value of the purchased product.

7. Governing Law

7.1 These Terms of Service are governed by and construed in accordance with the laws of [Insert Jurisdiction]. 7.2 Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

For any inquiries regarding these Terms of Service, please contact us at info@theserengroup.com.

Thank you for choosing SerenTech Enterprises!